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  LED Diagnostic Code Troubleshooting GuidePlease use the following troubleshooting guide to diagnose problems with an LED Diagnostic Code on Intellicode-equipped Genie garage door opener safety beam sensors. If you are still experiencing problems, please call Customer Service at 800-349-8313, 9am-5pm Pacific Time Mon-Fri. or email us.
Transmitter
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Receiver
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Operating Condition |
On (Constant) |
On (Constant) |
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Off |
Off |
- Motor head not powered
- Wiring from motor head defective
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Off |
On (Constant) |
- Wiring to STB transmitter missing or defective
|
2 Flashes, Pause (Repeat) |
On (Constant) |
- Infrared beam not aligned
- Infrared beam obstructed
- STB receiver defective
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2 Flashes, Pause (Repeat) |
Off |
- Wiring to STB receiver missing or defective
- STB receiver defective
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3 Flashes, Pause (Repeat) |
On (Constant) |
- STB receiver interference
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4 Flashes, Pause (Repeat) |
On (Constant) |
- STB transmitter not sending pulses
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