 
LED Diagnostic Code Troubleshooting GuidePlease use the following troubleshooting guide to diagnose problems with an LED Diagnostic Code on Intellicode-equipped Genie garage door opener safety beam sensors. If you are still experiencing problems, please call Customer Service at 800-349-8313, 9am-5pm Pacific Time Mon-Fri. or email us.
Transmitter
|
Receiver
|
Operating Condition |
On
(Constant) |
On
(Constant) |
|
Off |
Off |
- Motor head not powered
- Wiring from motor head defective
|
Off |
On
(Constant) |
- Wiring to STB transmitter missing or defective
|
2 Flashes, Pause
(Repeat) |
On
(Constant) |
- Infrared beam not aligned
- Infrared beam obstructed
- STB receiver defective
|
2 Flashes, Pause
(Repeat) |
Off |
- Wiring to STB receiver missing or defective
- STB receiver defective
|
3 Flashes, Pause
(Repeat) |
On
(Constant) |
- STB receiver interference
|
4 Flashes, Pause
(Repeat) |
On
(Constant) |
- STB transmitter not sending pulses
|
|
|
If you don't see the part you're looking for, have technical questions or any other concerns, please email us at info@genie-garage-opener.com or contact us.
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