Testimonials current as of
All Mega Access Control's
customer feedback below displays a 98%+ customer satisfaction rating. No testimonials
Customer Testimonials Begin Here:
Received new part 9 days from time of order, fixed in less then 1/2 hour and works great, thanks. Original part was broken by me nothing to do with manufacturing. Great Door opener!!!
R.T. - Alberta, Canada.
Could not find remote control locally for older garage door opener. Googled and found a number of places that carry the remotes. Mega Access Controls not only carries the exact same model, but has two scaled down versions, a mini and one even smaller that fits on a key chain, that work with our opener. Other sites did not give enough info to determine if any other opener would work other than the humungus original opener. Excellent choices.
Ordered two remote control garage door openers from Mega few days apart from each other. Both times they notified me immediately that the item was back ordered, and would be delayed 2-3 weeks. Much to our surprise, in both instances remote control delivered less than a week after placing order! Would reorder without hesitation. T.C.
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Perfect in every way
Garage door opener parts can be very costly and complex. This
merchant has simplified all and provides a low-cost source.
i was glad i found what i needed online. none of the stores around
me even had anything close to the part i needed. they couldnt even
order it for me.
Very fast and professional service. Parts worked exactly as described.
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I liked the pictorial layout of the garage door opener, that made
it easier to find the part that I needed. the price was cheeper
than what I would have paid if I had gone to a garadge door opener
store or contractor. shipping was excellant, the part was shipped & received
in less than a week.
GREAT SERVICE AND THE PRODUCT WORKS !!!! YIPPIE !!!!
The transaction went great. The only concern I had was if I was
getting the right part because there was no part number on the
part I was replacing. Because of the description and picture that
the merchant had available I was relatively sure it was the correct
part. I came in the mail when promised and it was the correct part
and I had my garage door operating again. Thanks, I will use this
merchant again if needed.
Prompt shipment, email notification, product arrived safely and
I would GLADLY use these folks again - great product, great price,
got it real quick. I dont think that you can beat good, fast AND
cheap, whn they all exist in one place. Would recommend highly
- 100% satisfaction here.
Very easy to find and purchase what I needed... quick shipping.
I have done and will likely do business with again.
Thanks!! Shipped quickly. Everything as advertised.
Item arrived quickly, but it did not work. Spoke to customer service
and they made a little effort(very little) to solve the problem.
They stated it should work, but agreed to have me return the item
at my cost. Pay more for an item that is not working. I was unhappy
and contacted the company that makes the item. They were excellent
and together we fixed the problem. Very happy with them and the
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I ordered one garage door remote control and one keychain remote
online. The merchant contacted me to inform me there would be a
delay of about 3-5 days due to the keychain being out of stock.
I asked him to modify my order with two of the regular remotes.
He e-mailed me again to inform me the choice of payment I selected
on their dropdown screen of Diners Club was not available. I asked
him to cancel the order and I would start again with American Express.
Even with the slight delays, to process my order from placement
to delivery was less than one week. I appreciate their thorough
communication and the items work great. I just dont recommend trying
to use Diners Club even though the website provides the option.
They had the best price for the replacement garage door opener
I bought. The ordering process was simple and I received it in
just a few days after I placed the order.
The part I recently ordered from Genie Garage Door Service was
as advertised and arrived one week after order was confirmed.
overall experience with this merchant was a fabulous experience.
Will definately use this merchant again and will recommend to others.
THE ONLY PROBLEM IS THAT I HAVENT RECIEVED MY PART YET,IT HAS
BEEN 2-WEEKS SINCE I ORDERED IT.
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They handled a return efficiently without any questions.
I did not rate customer service--I have not needed that. The opener
could give a break on cost of replacement parts.
WOW!!! Are these guys good!!!FAST and better than promised.
Nice work. The way it is supposed to be, but usually isnt. Ted
Coulda been a bit faster using Postal Service, but a good deal
-- great price!
I was very pleased with my ordering experience with Genie garage
door opener parts service. They kept me informed of delivery etc.
Thank you. Dave
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Very Pleased. Quick Shipment. Thanks!
Everthing about this shopping experience was first rate. Easy
ordering, fair price, excellent communication & speedy delivery.
What more could you ask for!
Delivery went to wrong address. This was the fault of UPS, not
the fault of the Merchant. I did get the part, and it works fine.
This garage door indicator is a great addition to my in car starter.
Always know the position of the door. exelent quality and very
easy to install. This purchase was a 10 star
Received product right away with no problems. Would order again
from them and the price was competative with other vendors.
I had a problem with one of the products not working. After a
quick call, they shipped a new one the next day, with return paid
for the faulty one. Excellent customer service!
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WELL PLEASE WITH THE WAY ITWAS HANDLE GOT THE ORDER QUICKLY THANK
WELL SATISFY WITH THE SERVICE & PRICE. THANK YOUR PEOPLE OK
Great product and service, but the shipping was high for an item
weighing less than a pound. It was 10.00 for UPS 3 day select.
I think it probably would have arrived via USPS in an regular letter
envelope in 3 days or less for less than a dollar. I needed it
though and they provided it so overall I rate them excellant!
I purchased the safety beam sensors for my Genie Intellicode Garage
Door Opener. I was very happy to find this site as these parts
are not easily available in our area. The product was easy to locate
on the site, and the price was better than I expected. I didnt
have to wait very long, and am now able to close my garage door
without having to get out of the car, stand in the cold, and hold
the door closing button until the door is completely shut. I am
pleased with this merchant, and will return should I need another
part for my garage door opener. Thank you for an excellent online
Excellent selection and service; would highly recommend for anyone
in need of Genie accessory parts.
I was buying an additional remote opener for our 8 year opener
and wasnt sure the models were still available. Web site had exact
pictures, codes, etc I was looking for. Delivery was very fast.
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MANY MFG. SITES ARE NOT THIS EASY TO NAVIGATE. NICE JOB! THANK
Did what they said they would do well within the time limits set
and at the agreed upon price. I would do business with them again.
Locating the desired merchandise was logical and easy. Price was
competitive and ordering process was simple. The order arrived
and worked as expected, consequently there was no reason/need to
assess customer service support. What surprised me the most was
the amazingly quick order fulfillment -- particularly during the
holiday period. Additionally, the order was received several days
sooner than expected. Overall a very satisfying purchase experience.
Took longer to get here than I hoped but upgrading the shipping
would have cost as much as the product.
Customer service was easily reached and helpful in informing me
that they no longer supported my older garage door openers, but
that a conversion kit was available. Web site made it relatively
easy to determine what parts I needed. My only complaint is that
their prices seem unnecessarily high.
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I ordered, never received product. I attempted to follow up, with
2 emails and was ignored. I thionk these guys are running a scam.
This is not really a complaint about the merchant as they probably
had little control over delivery by UPS. It seemed that delivery
was really slow. I placed the order on Christmas Eve, so I realize
the holidays slowed everything down a bit. I finally received merchandise
on January 5, which was actual delivery date assigned by UPS. As
I was tracking merchandise, I noticed that it stayed in one place
for at least 3 week days. The item was promptly shipped by merchant
and works great. I will definitely do business with them again.
Thanks a lot!!!
After a quick delivery, found that I ordered the wrong item. Emailing
Customer Service with my problem directed me to the Returns department.
There,Oliver was very willing to assist me, and credit my return
toward the correct item. Smooth transactions.
great trouble shooting response to technical product problem inquiries.
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Got what I ordered, when I expected it, in good condition. No
problems, just what one hopes for over the web
My review was not based on ease of purchase nor pricing, but they
do have to work on delivery promises. If I am told that a delivery
will be at my door on 12/24 then thats what I expect, not 5 days
Excellent / Very easy! Thanks!
They had hardware that was not available locally.
I was thrilled to find the site due to the nature of my purchase.
Their website is well done and easy to navigate even for someone
not mechanical or familiar with garage door openers. Shipping was
fast and well done. I had a question regarding the installation
and emailed customer service twice. I received absolutely no response
let alone any help. I had to purchase a second time because of
the availability of the part at this site. I would hesitate to
shop there again if I can find it somewhere else soley because
of the total lack of customer service.
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Fortunately they had exactly the parts I needed. Unfortunately,
I paid for UPS 3 day select, but it took them 3 days to actually
item was shipped promptly without delay.
Ive been loking for these parts for about 2 weeks and the price
I bought these for were alot cheaper than if I would have gotten
them at a store. Thanks alot
Amazingly fast shipping! Thank you!
super fast shipping with tracking info. website was ease of use.
everything works fine. thank you very much.
good job, good price, easy ordering... whats not to like ? when
the rest of the garage door starts to go, Ill be back ! thanks
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Genie Garage Door Opener Parts performed
beyond expectations. However, the shipper UPS misdelivered my package
and I had to recover it myself. I should be reimbursed for my shipping
The overall shopping was very good, but once at the web site finding
the item was a little tricky.
The part was small the price and shipping was reasonable. Beats
calling around to locate the part and driving all over town to
Fast shipment, prompt tracking information, product as described.
Overall good experience. Thanks!
Shipping date not as advertised, conflicting e-mails, did not
respond to my e-mails. Waited a week for parts which were never
shipped. After cancelling my order, still receiving information
that items were sent although UPS site has no information for the
track #. Vendor gives the impression that they are completely incompetent.
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Web site easy to use, Merchandise arrived quickly, order was correct.
Great Transaction. Opener was easy to install and worked well.
If the need arises, I will return to them.
Promptly shipped what I ordered. Couldnt ask for anything more.
I was very pleased to receive my part for my garage door in a
speedy manor. It has been installed and is running perfectly.
I received the merchandise in a timely manner and in perfect condition.
I will be doing business with this company in the future.
Great service, fast service. I was surprised and delighted to
find that the transmitter had a battery.
Your customer service person was VERY helpful. I called in to
check which opener would work, he told me the less exspensive one
would do & it did.
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Things went smoothly, what else would a consumer want?
I needed a new garage door opener and I also wanted a keychain
opener. I wasnt sure which model was compatible with my opener
and I sent an e-mail that was answered within the hour. I made
my purchases late on Thursday afternoon and received my purchase
on Friday at 11:30AM. I was delighted with the customer service,
products and speed of receipt of merchandise. This vendor is first
rate, 5 stars!! I would highly recommend them to any customer for
the best in customer service!! They were a delight!
I needed a Intellicode garage door opener switch for my Genie
garage door opener. Nobody including Home Depot carries the Intellicode
opener switch. So I found the Genie site online and it was the
easiest experience for an online purchase Ive ever made. Ive bought
literally hundreds of items online and this was the most pleasant
experience to date. Their partnership with Yahoo made it easier
because Im already signed with Yahoo so they already had all of
credit card info and address. I just clicked and I was done. The
only bad thing about Genie is the door opener is always breaking
and the opener switch goes bad about every 1 1/2 years.
Genies web site was easy to use, items were easy to find and the
order was a snap. Thanks
First time for me using Yahoo Shopping and dealing with Genie.
Everything worked just like it was supposed to. Easy, Quick and
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Regular price at a local dealer was $35 tax = about $38. Online
sale was $25 $5 shipping = $30. Shipping was prompt and accurate.
Product was new and exactly as portrayed. Customer Service was
unnecessary due to smooth transaction process. Thanks!
I can find enough product information for what I need on their
web site. All Prices are very reasonable. No too obviouse hidden
charge on shpping cost. The merchandises I received are in good
shape. I keep this web site on my favorites list.
This was quite painless. Too bad the shipping wasnt included and
no tax. I guess we cant have everything all the time. Shipping
was super quick. Thanks T
Prompt, Easy and complete. Would order again from this company
without question. The only question is to know the capabilities
and/or range of the product. The small key ring garage door opener
is costly and ineffective unless you are directly in front of the
door. (and i mean directly in front). The old standard type that
clips to the sun visor works fine.
Thanks for the great transaction.
Placed an order for a garage door part one afternoon and received
conformation that same day that the part had been shipped! The
conformation included a UPS tracking number which stated an arrival
date. The part arrived on the expected date. The order couldn’t
have gone any smoother. Never had to contact customer service.
Great Web Site, easy to order, and great price. If I need parts
in the future, will order for this web site again.
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No problems in ordering or delivery.
excellent product/first replacement part needed in past 12 years
Everything went smooth with this transaction. Great price and
delivered on time. What more can you ask for!!
The purchasing experience was very uneventful. The ordering process
was very straight forward. A notice was sent when the item was
shipped. The item was received on the day promised.
Easy to use online, received a confirmation and product was received
a couple of days later. Thx
Fast shipping, hassle free, correct parts!
The parts were easily located and ordered on line. Delivery was
prompt and efficient.
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The service and delivery were excellent. No complaints. I could
not find this necessary part anywhere else but on the internet.
I thought the store was well organized and finding the part I
needed was very easy. I liked the price and overall service. The
part was as described. My garage door is now operational again.
It is nice to see a honest business on the web. Just to let you
know at a different website I did find a similiar part made by
a third party (not a orginal genie part) that was cheaper. But
at less than a $1.00 difference I chose to stay with the original.
Your prices are very competitive and I would buy here again.
I was glad that the store was on the web.... I did not know where
to start looking locally. nd I was afraid that I was going to have
to replace the garge opener. But I did not thanks to this merchant..
My door opener went down the evening I ordered the part. It was
delivered soon afterwards and was the exact part on an older opener.
They sent me some of the wrong parts, but, they replaced them
with express delivery. If not for this, they would have gotten
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As new homeowners, we were left with only one garage door opener
and an outside keypad that was inoperable. After 4 months, we decided
that we wanted to use our lovely garage to its fullest capacity
NOW!!! We found the parts we needed on-line at unbeatable prices.
Both items arrived within a week and function beautifully! We are
so happy with our purchases and will easily be coming to this site
for future needs.
They sent the exact transmitter I needed. It was new in box with
complete instructions. My order was shipped same day even though
they received it after their same day shut off time. Im a satisfied
customer and will do business with them again!
very efficient purchase process
thought i was going to have to buy a new garage door opener. found
the repair parts easy ... had them in hand in 3 days .... door
works like new ... great deal ... thanks
The site was easy to use and I got what I ordered in the amount
of time stated.
Best on-line service I have had in a long time. The package was
mailed out immediately. I was very impressed!
It was very easy to find the item we needed for our garage door
and the ordering process was a breeze. The item was delivered in
less than a week. Very good.
I got exactly what I ordered, very quickly, with absolutely no
hassle of any kind. The website was specific and precise enough
to enable me to order the correct unit, the payment process was
simple and straightforward, and the device was delivered within
a week and works exactly as I expected it to. I would recommend
this website to others without hesitation.
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I needed a replacement keypad for an old keyless entry system.
This was the only place I found that carried it. I received the
correct part within a few days. No problems.
Service was great- Part arrived on time. Thank you.
fast worked fine would try to buy again if needed
After shopping the local market here, I was pleased to find original
equipment, at about half the cost. The shipping and wait time was
very minimal. I will recommend you to anyone needing garage door
parts or equipment.
I would reccomend this vendor. They had older parts and also included
additional content to help with garage-parts activation. Everything
arrived as promised
Web site was easy to use and ordering my replacement parts even
easier! Good job!
Did what I needed for a good price.
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They have a large selection of replacement parts, not all but
more then most. The price was adverage, the shipping was a little
slow. Other then the slow shipping this merchant is a good one.
Very easy finding the products, and the price was more reasonable
then the local store. Products were shipped promptly, and arrived
in great shape. Very easy and good shopping experience.
No problems, fast! Correct item shipped without delay.
Price was right, shipping great. Recommend this sight,
When I ordered this part, I specifically asked for some instructions
on installing it. I did not get any instructions nor did I get
an acknowlegement that I even asked for instructions. It would
have been nice if they would have conveyed to me a reson why they
were not sending instructions
Im totally satisfied with this merchant. Will recommend to my
friends and family.
I received the garage door opener within minutes of when sender
acknowledged. And, I received the acknowlegement on Monday after
ordering on Sunday. Product shipped within 24 hours.
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The website is excellent and ordering is very simple. Selection
and price is very good. I found an item that local stores do not
stock. Shipping was very prompt and the order tracking let me know
exactly when to expect delivery. I would definitely recommend this
company and website.
Easy to use and follow website; price was very good, and parts
arrived promptly and as promised.
Fast turnaround time! Website design is very user friendly! The
pictures assisted us in ordering the correct part.
easy to find needed parts and cheap prices. Thanks
They delivered what they said they would, when they said they
would, and it worked.
The price was right, delivery was swift and the product worked
as stated. Now I dont have to steal the wifes remote. I will use
this company again in the future.
Price abit steep for a plastic part mostlikely made in Mexico
for a $1.00. But without it the garage will not open, so we pay
and move on.
The order arrived quickly and without problems!
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Shopping was easy and delivery was prompt and accurate. The guy
that fixed the springs on the door wanted $300 to do the garage
door opener when all it needed was a couple of parts for less than
They had a difficult to find part for my older garage door opener.
Transaction was easy, with no problems. Good web site. A
It was easy to order parts from the web site, and the shipping
A good shopping experience and everything arrived as expected.
I felt the 10 day delivery time was much too long.
Quick service and shipping.
Shipping was processed right away and came in properly packed.
Seller receives two thumbs up.
Item shipped promptly & notification by email indicated shipping
status. Follow-up email with tracking information was provided.
Item arrived sooner than expected (more of a comment on UPS).
I had to call in for assitance and the rep was really helpful
and nice. I would go back to this site to order additional parts.
I was suprised by the how quickly I received my order with regular
delivery. They are a very easy and convenient way to shop.
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It was much easier that I expected to locate the web-site, locate
the part I needed, and order it. Everthing went so quickly, easily
and smoothly (including fixing the garage door) that I thought
something must be wrong!
Even though the replacement parts were not identical to the original
sensors, I was easily able to install the new components using
the new brackets, but using the existing wiring and they worked
the first try. I appreciated the quick turn around on the shipment
of the sensors also. My house was hit by lighting and one of the
sensors was damaged making it impossible to use the garage door
opener until the sensor was replaced. Being able to order the sensors
online and having them shipped promptly got me back up and running
quickly and with a house full of younger kids wanting to get to
their bikes and scooters, this was a big plus.
Did not receive the right part. Called customer service and told
me to return part so they can shipp me the right one.
Received my order prompt and in good condition...would order from
this merchant again.
part ordered 8/14 charged to my credit card 8/16 today is 8/29
and I have not received the part my experience has not been very
good so far Terry Maguire
Very easy process, as long as you know what you're looking for,
it makes it very easy. I would recomend this site to anyone. Parts
arrived as expected, and were correct. I have done business with
this site before, and will again as needs arise.
Order took too long to arrive.
I was pleased with the ease of using the web site, the speed
of the delivery and finally the cost savings over the commercially
It was very easy shopping and I got exactly what I needed quickly.
It Was Very Good, Thank You!
If they really shipped the same day as ordering, then I would
have had my part much quicker - it took 4 days, not including a
weekend. - and I'm in the same state!
Great service in a timely fashion. I was glad I went to the web
They did a great job!!!
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Very fast shipping (they arrived the next day) and the openers
worked as advertised. Thanks.
I personally like to have a confirmation of my order in a short
time by e-mail.
Fast shipping and excellent prices.
Promptness of sending me a merchandise is just overwhelming. It
took only 3 days after I ordered on-line. That's a record.
Did not receive order confirmation until I called 2 business days
later and was told all parts would be shipped that day. Then got
an email without a tracking number. Emailed for tracking number
and was told UPS would send it (never got it). But package did
arrive and was exactly what I wanted. Thanks
Parts delivered the day after I ordered them. Fit perfectly. Couldn't
Straightforward, secure, trouble-free ordering. Quick delivery
of exactly what was represented. Good price value! I sincerely
recommend this merchant.
I had to email this vendor in order to get the UPS tracking number,
but after doing so, they sent it right away. I not sure why it
wasn't available on the website order information page. Other than
that, everything was fine.
Only problem was with UPS delivering a day late. Suggest small
parts be shipped by first class mail.
The website made ordering the parts I needed easy and convenient.
My order arrived in a timely mannner. I had no problems and would
order from them again if the need arose.
Great service and web site. Thank you.
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Very clear instruction. Fast shipping. Parts in excellent condition.
I am very satisfied with the service. When there was a slight
delay, due to parts being out of stock, I was notified of the delay
and then of the prompt shipment of parts when they came in instead
of being left hanging and wondering if this place is going to ship
my parts or not. I would definatly do business with them again.
A little dissapointed that there was a backorder, but they did
an excellent job communicating this info to me.
The correct garage door remote was shipped immediately & I
had it 5 days after I ordered it. They let me know when it was
shipped & when I would be receiving it.
The directions for the parts enclosed were poor.
We recieved our order very quick. And everything work out great.
Thank you, The Holleys
One of the best shopping experiences I have ever enjoyed on the
web. Jim De Leo
I couldn't believe how quickly the order was processed. I placed
the order at noon on 7/9 and received an e-mail less than two hours
later indicating that it had been shipped. Very pleased with the
product and the price. If I need another part, I will order from
this site again.
very good as far as quickness, but invoice online did not show
tax included. when i received the package...tax was included. not
fair practice. all should be disclosed. therefore i give a bad.
otherwise would of been good.
MERCHANDISE WAS RECEIVED QUICKLY. THE SERVICE WAS EXCELLENT. THE
PART WAS SOMEWHAT DIFFICULT TO SELECT AS THE PICTURE WAS NOT VERY
I expected everything would go fine; it did. The part was the
part I needed, it came quickly.
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Very good selection and information. everything went well and
I am pleased... would do business with them again.
Their E-Store was well organized, There was a stock issue (only
a tiny 2 day delay) that I was informed immediately about and the
updates regarding shipping were timely and appreciated. The pricing
was extremely competetive and the product arrived very well packaged
and quite prompt. Solid Merchant.
I was very pleased to recieve the parts purchased on the specific
day mentioned in the reply. My usual experience has been a day
or two after.
The shipping charge should be more clear for those who are ordering
from outside the States. It was not a pleasure experience when
you have to pay additional fees for UPS which was not shown in
the web ordering system.
Good price - delivered on time. An my new wireless garage door
opener was easy to install. Thanks!
Shipped the next day and had the tracking number within twentyfour
I will make sure I check all local door company's first. What
cost me Just under $12.00 FROM genie garage door opener parts,
I got from a local door store for Just under $4.00
Acuracy and speed were excellent.
The web site claimed the product was in stock..but 2 days after
ordering, received Email saying it was would not be shipped for
5-12 days...recieve products in about 10 days.
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Great assistance when making a phone call to clarify due to the
age of our opener. Amazed at how quick the product was delivered
and the price and shipping were very fair. Glad we are doing business
with them. We have two of the garage door set ups, one in CA and
one in MT and would not have any other brand.
The first order wasn't delivered by UPS and the replacement was
shiped out very quickly and the rep was easy to deal with. Would
do the business again.
I was very pleased with the simplicity of navigating their site
and I immediately forund the garage door opener controllers I was
looking for. The price was the lowest I found in all of my internet
searches. Shipping took less than one week. All in all I am VERY
PLEASED with the purchase and service. Thank You!!!!!
The keyless enty pad was cheaper than I found it at local stores
and the delivery was very quick. Thank you
I found ordering easy. I was happy with the easy cross referencing
of model numbers.
Product was shipped on time and exactly as ordered!
Shipping and packaging concerns: The total weight of the parts
was less that 3 oz and could have been wrapped in a business envelope.
The box I received could have contained an unabridged dictionary.
That drove the shipping cost up. And one of the parts was loose
among all the packing material-- almost thought is was missing.
This is wasteful for all parties. Otherwise was excellent.
I am pleased with the quick response to a question I had prior
to ordering the part
This is the 2nd time I've used them, and for the 2nd time, everything
went perfectly. Great job.
Recieved the items way faster than I had expected. Everything
was simple, easy, and effecient. Great experience.
I was not quite sure which transmitter I needed so I called the
customer service line. Once I confirmed which transmitter to order,
I placed my order online one morning and to my surprise received
the transmitter by UPS the next day. Great turnaround. Great customer
it was the exact part,(upper limit switch), Thanks Rodney Limanen
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Shipment of parts was promptly delivered and order was complete.
Good service - placed order and received parts - this is the way
ordering online is suspose to work. Keith Jackson
The one bad thing that happened, was that the universal remote
unit I purchased, required a 24 volt transformer, and the transformer
did not come included with the unit, nor did the website mention
that the trans. was required for the unit to work. I felt it was
a little bit of false advertising.
great way to shop
It just took longer than I expected (10 calendar days). Had I
known I would have driven to the distributor the next weekend and
saved the $5 in shipping (would cost me about 75 cents in gas).
Product arrived within two days. great Job.
Recieved order on the day promised,was better than I expected.
Opener broke on Sunday night, had it fixed by Thursday evening.
The price was good for the stuff I ordered however there were
a couple of problems. First, the shipping took far longer than
I anticipated. Second, one of the parts that I purchased was obviously
used...since it was merely a metal connecting piece I didn't see
the point in returning it or pitching a fit about it. Lastly, there
was no connecting hardware (bolts, nuts, etc.) in the shipment
so I had to run down to Home Depot and buy what I needed in order
to finish up what I was doing. All said, I would probably still
buy from them because of the price but I was a bit disappointed
with SOME of the product. I'm just not sure why someone would put
a used item in a box and think that I wouldn't notice it? Anyway...That's
my review. Bret.
The part was not the correct one and they couldn't get the correct
one so they promptly credited my account. An honest company. MS/Ohio
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Part worked fine. Would appreciate an installation sheet with
part. Shipping OK, took about 5 days.
The part was exactly as ordered and was received in a very short
time!!! Good job!!!!
Prompt courteous service.
Second time I've ordered from Genie, on time, accurate shipment
and good tech support as well.
The pictures of the parts on the website were very helpful. Ordering
was easy and the part arrived very quickly.
Very quick prompt shipping. Appreciated being able to track shipment.
Shipment arrived on promised date. Good prices.
The website was very easy to understand and use, the prices were
the best anywhere I checked, my order was verified immediately
with shipping information and the order arrived soon than expected.
Ordering from the merchant could not have been better!!!! Thanks!!!!!!!!!!
The website was easy to use and helped me to identify exactly
what I needed. The parts came when promised. The only suggestion
I have would be to provide better installation instructions/diagrams.
Minor adjustment to bolt holes needed otherwise everything was
They were very helpful in helping me find the right part, fast
to respond to email, and shipping was quick and on time.
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This is the second time I have ordered from this merchant. The
ordering process was easy and the product arrived as expected.
Immediate shipping excellent but on arrival I found Iwas missing
a 24vt transformer which is very annoying as I can't fit the opener.
Good, fast Service. The part worked great!
Great Service, the part was sent right away and fixed my problem.
A no hasssle experience. I saved 33% over retail and it arrived
on the day I expected.
This was my second time to order from genie garage door opener
parts and the second time I was pleased with their service. Both
times the part I needed was in stock and both times the parts were
delivered on time. Dependable.
Company was a pleasure to do business with.
THE PART I ORDERED WAS EXACTLY WHAT I NEEDED. THANK YOU.
I was quite satisfied with the way the order was taken care of, and the ease
of ordering on line. Thank you!
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